gia Excellence in Retailing

With a tagline “Let things happen,’’ Negro House and Pleasures constantly strives to break away from the conventional store format, designing spaces that tell a story from the moment you enter until you finish exploring. Deeply interested in art, particularly photography, they integrate all their spaces with works from various artists.

Negro House and Pleasures aims to generate stories. Through design, aromas, decoration, architecture and lighting, they transform houses into homes. Innovators in architecture and decoration, they create spaces and offer them to people. The products in the store are presented as if they were in a home – each item is carefully thought out and placed in a special location.

Established in 2014 to fill a gap in the Perth furniture market, Granite Lane has transformed into a premier destination for interior styling, furniture and homewares in Australia. The store is filled with modern furniture, featuring some of the most esteemed brands across Australia – complemented with Granite Line’s own designs, Western Australia-made furniture, rugs and mirrors. Carefully chosen music, scents and lighting support the furniture selection, creating a positive, relaxed ambiance.

Complimentary consultation sessions are available, both in-store and with interior stylists visiting clients' homes. In addition, Granite Line sends mood boards of styled concepts to clients, allowing them to purchase directly from the mood board shopping list – tailored specifically to them.

Established in 1985, Redl Glas – Porzellan is a second-generation family business that aspires to be a hub for distinctive and diverse goods, providing unparalleled variety coupled with expert insights and specialized customer-centric services. The new Redl store in Linz has an impressive 500 m² sales area on two floors, focusing on household, kitchenware, storage and gift products.

Redl has a mission to provide sustainable products, with a strong emphasis on biodegradable plastics and exceptional craftsmanship. They offer an extensive curated portfolio showcasing exclusive limited-edition products – including handcrafted items from artisanal workshops – in addition to internationally renowned brands and unique culinary products, catering to customers with a passion for high-quality kitchenware.

Established in 2014 and with four stores now, MUMA is committed to democratizing premium design furniture and home decor throughout Brazil. Its philosophy prioritizes creativity, sustainable practices and exceptional customer service. Focusing exclusively on high-end, signed design pieces, MUMA actively supports emerging designers, giving them a platform to showcase their creativity and innovation.

MUMA bridges the online and offline worlds with seamless omni-channel retailing, extending accessibility even to remote areas, such as the Amazon. In the stores, modern self-service kiosks and tablets elevate the shopping experience, providing customers with immersive product information and inspiration.

Vibrant store facades, adorned with art and plants, create a visual spectacle and inviting ambience. MUMA’s slogan, "Joy is on trend," embodies the joyful and inclusive environment they foster in their stores, making every visit a delightful experience.

Bradshaws is a 128-year-old business that has been owned and operated by six generations of two Stratford families. Although a historic store in a historic downtown core, it has a contemporary focus that responds to the changing needs of the clientele. Bradshaws actively seeks out innovative new products and the selection is evolving constantly, striving to promote merchandise from companies with a vision of improving the industry through innovation, design, quality and environmental and social responsibility.

Customers are of key importance to Bradshaws and they are very active in their local community, through donations to local charities and arts organizations, hosting events from open houses to wine tastings and collaboration with local organizations.

With the tagline “The solution provider of your extraordinary life,” DOHMC is a pioneering lifestyle hub, redefining retail with immersive product experiences and community-driven initiatives. It creates vibrant social spaces through monthly theme rotations, engaging displays, influencer collaborations and seamless online-offline integration. Crafting unique story plots and communities within the store is part of the concept, fostering shared experiences and group interactions.

The mission of DOHMC is to connect people, products and stories, and what is very special, they empower their team with pre-employment community immersion and lifestyle experiences. DOHMC goes beyond traditional retail, fostering innovation and building a dynamic, inclusive community.

The newest store concept by Potten & Pannen – Stanek, ATERIER is located in a historic neoclassical building in central Prague. Embodying expertise in premium homeware and the latest trends in retail and culinary, ATELIER is designed as a unique sales space that tells the story of cooking and dining by approaching all senses. The sales staff guides customers through the store just like a curator in a gallery – the customer doesn’t come to ATELIER simply to buy kitchen equipment but also for a unique experience and an artistic impression.

ATELIER combines the benefits of an exceptional personal shopping experience with individual consultation and an omnichannel approach using advanced digital technologies. The customer can experience almost 40 carefully curated premium brands and admire the originality and craftsmanship of Bohemian designers.

Founded in 1827, Maison Empereur is the oldest French drugstore, a family business managed by the 8th generation. Fully embracing the store’s past and a vintage image, its managers know how to use the tools and technologies of the present to ensure today's success.

Referenced in all tourist guides, this concept store has become a tourist and cultural attraction, attracting national and international customers, while remaining a local store for the people of Marseille, for whom it remains an essential part of their daily lives. The store includes a museum, a coffee shop and a guest room, which allows visitors to experience a night in a back shop like in the past.

Regionality, sustainability and social commitment are of high importance to Maison Empereur. Their offering includes products from 250 French manufacturers and almost as many foreign ones.

Founded in 1798, Kustermann is a department store that can be described with keywords tradition, delight and joie de vivre. With more than 70,000 articles on 5,000 square meters Kustermann offers a unique range of beautiful and functional quality products that guarantee long-lasting enjoyment, including high-quality tableware, household and hobby/craft products.

Embracing the new and preserving tradition, Kustermann is a department store for all the senses, where one can shop, taste, experience products (with over 700 product demonstrations per year!), celebrate special events and enjoy. Sustainability and social commitment are very close to their hearts, with store events used to collect donations.

Founded by mother and daughter Mary and Kate Masterson, The Kitchen Whisk is a specialized kitchen shop supplying kitchenware, from tableware to special kitchen tools, for enthusiastic home cooks and cookery students, as well as experienced chefs. The product offering is divided into cookware on the ground floor and tableware and barware on the first floor. With a warm and bright feel throughout, the overall style of the store is similar to a traditional kitchen with modern touches.

The Kitchen Whisk is known for its extensive selection of brands, including unusual products sometimes sourced specifically for one customer, as well as for its warm, personalized customer service, with special services such as knife sharpening and cake tin rental.

Established in 2010, Cucina33 is not only a specialized kitchenware and cookware store but a meeting point – a feel-good place – for cooking enthusiasts and beyond, with an in-store cooking school. The store features a large selection of products, from major brands to new and original products, as well as items such as quality flours and special ingredients to enrich the offer.

The company collaborates with local producers and artisans to provide new ideas and items to customers. There is great attention customer service - and to detail – with custom-made store structures and furnishings, seasonal and themed displays and original packaging proposals.

Located in the luxurious Azabudai Hills area in Tokyo, the new Y-Yacht flagship store offers a full range of lifestyle solutions by carefully selected high-end brands from around the world. Based on an analysis of the local characteristics of the neighborhood, expected customers, and the appropriate services and product lineup, the store has an "Arts & Crafts" theme, with special art pieces, seasonal fresh flowers, minimalistic carefully crafted furniture and artistic displays to highlight the details and designs of the products on offer.

There is a resident concierge on hand in the store to listen to customers' requests and offering solutions to their problems, and a fully-equipped kitchen, with food products available, for customers to test cooking appliances and kitchen tools.

With 124 department stores across Mexico, the ambition of El Puerto de Liverpool is to "be part of your life" for all customers, in all channels, becoming the first purchase option for Mexicans. Established in 1847, the company aims to be the most attractive choice in service, assortment and value to customers, with a wide range of products and personalized service.

Liverpool invests in growing digital commerce capabilities, and the pillar in its omnichannel strategy is the Liverpool Pocket App, with 1.5 million registered customers. For in-store experiences, Liverpool offers state-of-art visual merchandising and displays, along with special events such as Gaming Fest, a massive gaming event designed to offer attendees a unique and memorable experience.

Home Centre is the largest omnichannel retailer for home furnishings in the Middle East, North Africa & the Indian sub-continent. Established in 1995 with its first store in the United Arab Emirates, Home Centre now has a network of over 80 stores, across the United Arab Emirates, Saudi Arabia, Bahrain, Egypt, Kuwait, Oman, Qatar and India.

Offering outstanding value, quality products and exceptional customer experience, Home Centre has a customer-first approach of enabling every home to tell its own unique story. Covering all product groups for the home, from furniture, storage and décor to kitchen and household products, Home Centre houses products sourced from more than 50 countries worldwide. The stores are supported by an e-commerce platform providing customers an extensive range of over 14,000 products.

With a tagline “Everything for a tasty experience,” Kookx is a specialty store for everyone who loves cooking, whether professional chef or private person. A unique concept displayed in a space of 800 m2, at Kookx you will find kitchens, kitchen appliances and a cookshop under one roof – products and services from quality pans to the delivery and installation of a new dream kitchen or separate built-in appliances.

Customers are surprised by the nice, homely atmosphere in combination with beautiful high-quality products. There are weekly product demonstrations and cooking workshops in collaboration with suppliers and the company’s own cooking enthusiasts – its employees, who all share the passion for cooking and dining.

Sodimac is a home improvement company with operations in six Latin American countries: Chile, Peru, Argentina, Brazil, Uruguay and Mexico. The Peruvian operations started in 2004, and nowadays Sodimac Peru offers more than 40,000 home decoration and construction products with the main purpose of inspiring and improving life quality of their customers.

Sodimac’s goal is to offer the best portfolio of products, solutions and brands in the region that customers need in order to equip, remodel or build their home or work. Online and offline experiences are integrated, supported with in-store tablets and screens showing digital catalogs, tutorials and product information helping customers with their buying decisions. A special structure content platform Decolovers, inspires them in terms of decoration.

Premium Home was created for people seeking beautiful and the highest quality interior furnishing products. The five Premium Home stores offer visually attractive and functional tableware and kitchenware, as well as lifestyle products and gifts.

A previous gia Top Window Global Honoree, Premium Home is known for its beautiful, innovative visual merchandising and displays. Shopping centers often offer them a chance to set up displays in their spaces or temporarily unoccupied shop windows.

With a highly individual approach to each customer, some of the unique services offered by Premium Home include table decoration, customization of any decoration available in the store to the customer's specifications and delivering purchases to a designated address.

Established in 2019, Cottook is a kitchenware specialty store located in a fashionable Lisbon neighborhood. Providing the best kitchen accessories and small appliances from well-established brands, Cottook’s mission is to assist its customers to build and maintain a relationship with their kitchens – with the goal to be the go-to store for all kitchen accessories and an important member within their community.

The store is spacious and very bright, thanks to the large windows facing the street, encouraging people to walk in and enjoy the nice calm atmosphere. The items on the store’s shelves were chosen specially to bring people into the kitchen and at the same time, uncomplicate their lives.

With the tagline “Live your home,” Trends Home is a kitchenware, furniture and decoration shop that stands out for its defined style and passion for design. Its aim is to offer its customers a careful selection of design and quality products to turn their houses into the home of their dreams, advised by a professional team of interior designers and design lovers.

Working with the best international brands in kitchenware, furniture and decoration, Trends Home creates atmospheres inspired by Mediterranean culture and Nordic and minimalist trends – resulting in warm, bright spaces, with sustainable and comfortable materials, in which their customers feel at ease.

Established in 1881, Loeb is “the most personal department store in Switzerland,” with customer satisfaction and the highest quality of service being its top priorities. By consistently focusing on customer needs, Loeb wants to offer its customers the best possible shopping experience and at the same time advise them personally.

Loeb has the largest (50 m²) store window in Switzerland, and it is well-known for its window displays with seasonal campaigns and cultural co-operations – the window can even be used as an event space. Another key element in Loeb’s experience is offering customers the in-store entertainment at the physical POS, on pop-up areas that are constantly changing.

With the first store opening in 2017, the 76 TAC stores across Turkey, together with the TAC online store, offer a broad range of products by Taç Kitchen, providing customers with a diverse selection for their kitchen needs. Encompassing items such as pots, pans, kitchen tools, dinnerware and more, the extensive product range caters to various customer requirements.

With the goal of making customers feel like they are at home, there is a warm feeling in the stores with an emphasis on colors, offering tablets for a virtual tour of the store and little surprises, like snacks cooked at the display stands. The same welcoming approach is extended to regular store events, including cooking days, new products launches and happy hours.

Established in 1963, Divertimenti – The Ultimate Cookshop – is located on London’s famous Brompton Road. With a total sales area of 500 m2 over two floors and a 25 m window frontage with eye-catching displays, Divertimenti offers the best and widest selection of kitchenware and unique tableware from around the world. There are 6,500 items – a product mix unlike any other, with over half of the products being exclusive, handmade or unique.

At the very heart of the store is a special cookery school that is diverse, cutting edge and innovative. Many famous chefs gave their first demonstrations at Divertimenti and to this day the school retains an enviable roster of Michelin-starred chefs, MasterChef winners and published authors.

Located in Uruguay´s most exclusive seaside resorts, the three HOME stores by Grupo Disco del Uruguay provide their local and international customers with a unique selection of imported household products to equip their summer houses with the latest global trends.

With a warm atmosphere and a differentiated assortment, HOME offers a wide range of decoration and lighting products, tableware, glassware, accessories, gifts, bed and bath linens. As customers enter the store they are welcomed by original items for a great day at the beach: sun umbrellas, throws, towels and beach recliners. Chill music sets the mood of a seaside retreat with scents of sand and sea.

Creativity, customer service and community form the foundational pillars of Mix It Up. Located just two blocks apart in beautiful downtown Coeur d’Alene, Mix It Up Gift is the destination for thoughtful gifts for others, while Mix It Up Home stands as the premier choice for shopping for both yourself and your home.

The allure of Mix It Up Gift lies in a distinct and meticulously curated collection of gift items. They have distinguished themselves in the retail gift industry by creatively incorporating events into their business model – inviting the customer in rather than waiting for them to walk in.

Mix It Up Home & Gift: Where fun and festive meet, and style intertwines with taste – it's all in the MIX!